What personal information is collected from customers as part of the registration
process? Chandler Reports collects the domain name of e-mail addresses (when
possible) of users who access our website; the e-mail addresses of those who communicate
with us via-email; aggregate information regarding which pages consumers access
or visit; and information volunteered by the consumer such as survey information,
requests for information and/or site registrations.
What personal information is collected about the individuals included in our searchable
public record databases? Personally identifiable information is gathered
from public records provided by state, county and municipal governments. This information
may include name, date of birth, race, sex, social security numbers, addresses and
criminal record information.
How is customer information used and with whom is it shared? Personal information
collected from our customers is used to improve the content of our web site; to
notify consumers about updates to the web site; and to notify users about problems
with their request. The information is not shared with other companies or organizations
for commercial purposes; except when qualified customers use public records information
for employment screening, tenant screening, collections of business and consumer
debt, research in business transactions, insurance purposes and other legitimate
purposes as described in the Fair Credit Reporting Act.
What choices are available to users regarding the collection, use and distribution
of the public record and how can are inaccuracies corrected? Customer service
procedures are in place to accept and promptly resolve phone, email or written requests
to correct or delete inaccurate information. Customer service phone numbers and
email addresses are available on the web site.
If you do not want to receive future emails from Chandler Reports, please notify
us via email or by written request mailed to 193 Jefferson, Memphis, TN 38103. Note:
We do not make the email addresses of those who access our site available to other
organizations or companies.
If you provide us with your postal address, you may receive periodic notices from
Chandler Reports regarding information on new products and services or upcoming
events. If you do not wish to receive these mailings, please notify us via email
or by written request mailed to 193 Jefferson, Memphis, TN 38103. Be sure to include
your exact name and postal address to ensure your name is removed from future mailings.
If you provide us with your telephone and/or fax number, you may receive telephone
or fax contact from Chandler Reports regarding problems your account or requests
for information. Please provide correct phone number and fax information so we can
contact you in the event there is a problem with your account. If our privacy practices
change in the future, the information will be posted on our website.
What security procedures are in place to protect the loss, misuse or alteration of
personal information under the control of Chandler Reports? Chandler Reports
values your business and is committed to taking every possible measure to make our
online process 100 percent secure. We house all our records in a secured facility
and have the latest firewall appliances protecting our computers from unauthorized
intrusion. Using secure credit card processing technology, in addition to special
security features built into popular browser software, Chandler Reports provides
you with advanced online security. When our servers submit charges to your credit
card over the Internet, your credit card information is strongly encrypted by industry-standard
protocol, SSL (Secure Sockets Layer).
If you are still unsure of giving your credit card over the Internet, please feel
free to phone, fax, or mail your information to us. For telephone support or assistance,
please call 901.458.6419. Our fax number for orders is 901.454.2329.
For more information, email us firstname.lastname@example.org.