Statement
What personal information is collected from customers as part of the registration
process?
Chandler Reports collects the domain name of e-mail addresses (when possible) of
users who access our website; the e-mail addresses of those who communicate with
us via-email; aggregate information regarding which pages consumers access or visit;
and information volunteered by the consumer such as survey information, requests
for information and/or site registrations.
What personal information is collected about the individuals included in our searchable
public record databases?
Personally identifiable information is gathered from public records provided by
state, county and municipal governments. This information may include names and
addresses.
How is customer information used and with whom is it shared?
Personal information collected from our customers is used to improve the content
of our web site; to notify consumers about updates to the web site; and to notify
users about problems with their request. The information is not shared with other
companies or organizations for commercial purposes; except when qualified customers
use public records information for employment screening, tenant screening, collections
of business and consumer debt, research in business transactions, insurance purposes
and other legitimate purposes as described in the Fair Credit Reporting Act.
What choices are available to users regarding the collection, use and distribution
of the public record and how can are inaccuracies corrected?
Customer service procedures are in place to accept and promptly resolve phone, email
or written requests to correct or delete inaccurate information. Customer service
phone numbers and email addresses are available on the web site.
If you do not want to receive future emails from Chandler Reports, please notify
us via email or by written request mailed to The Daily News Publishing Co., owner
of Chandler Reports, at 193 Jefferson, Memphis, TN 38103. Note: We do not make the
email addresses of those who access our site available to other organizations or
companies.
If you provide us with your postal address, you may receive periodic notices from
Chandler Reports regarding information on new products and services or upcoming
events. If you do not wish to receive these mailings, please notify us via email
or by written request mailed to 193 Jefferson, Memphis, TN 38103. Be sure to include
your exact name and postal address to ensure your name is removed from future mailings.
If you provide us with your telephone and/or fax number, you may receive telephone
or fax contact from Chandler Reports regarding problems your account or requests
for information. Please provide correct phone number and fax information so we can
contact you in the event there is a problem with your account. If our privacy practices
change in the future, the information will be posted on our website.
What security procedures are in place to protect the loss, misuse or alteration
of personal information under the control of Chandler Reports?
Chandler Reports values your business and is committed to taking every possible
measure to make our online process 100 percent secure. We house all our records
in a secured facility and have the latest firewall appliances protecting our computers
from unauthorized intrusion. Using secure credit card processing technology provided
by Authorize.net, in addition to special security features built into popular browser
software, Chandler Reports provides you with advanced online security. When our
servers submit charges to your credit card over the Internet, your credit card information
is strongly encrypted by industry-standard protocol, through industry-leading DigiCert,
which uses SSL (Secure Sockets Layer).
If you are still unsure of giving your credit card over the Internet, please feel
free to phone, fax, or mail your information to us. For telephone support or assistance,
please call 901-458-6419. Our fax number for orders is 901-458-2329.
For more information, email us at
webhelp@chandlerreports.com.